WHAT HAPPENS WHEN YOUR FACILITY DOES NOT GET IT RIGHT?
There is an impact or consequence for your facility if you wrongly believe that poor building maintenance pitfalls are “okay.” In fact, the repercussions of that opinion are probably what led you to conduct more research into the subject. Your facility is underperforming, and it is causing serious trouble for your brand.
When your facility gets it wrong, the repercussions are real:
Here are six potential pitfalls of poor maintenance:
- Customers will decide not to visit your establishment ever again, and they will make a conscious mental note to tell people that they know to avoid your business.
- If your customers had a bad enough experience, they will take photographs of the carnage and post it on public social media networks, where it stands a chance of going viral. Thousands of people will see it, further promoting how bad your business is, and you will gradually lose business as this opinion spreads.
- There are real costs to neglecting the adequate maintenance and cleanliness of your facility, including machinery and equipment breaking down after months or even years of not working at full capacity. You might be busy, but your output is greatly reduced—forcing you to lose customers and money with every passing day.
- Your cleaning and maintenance staff could be doing an ineffective job, which costs you money for something that is not being done correctly. When people see lazy staff mopping the floors with dirty water, they do not think highly of your company.
- Productivity will gradually drop as the environment becomes an unpleasant place to work in. This is even true if you are making regular staff members clean instead of having a cleaning and maintenance team. It is not their job to maintain your facility, and you will lose money because of that oversight.
There are repercussions far beyond this, including subjecting your staff to poor air quality for example, which could promote illness and fatigue. When things are not clean and tidy, you will actively make customers and staff ill all the time.
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— by David Linton, author of “Facility Hygiene Management & Maintenance: The Ultimate Guide to Maintaining a Safe and Sanitary Business” This book gives you valuable insider tips from a leading expert on commercial facility hygiene who has inspected venues in the USA and abroad. With this new book, you can learn how to develop a customer-centric cleaning strategy that will help you win the battle against the big names among your competition. When you put the information in this just released book to work for you, your business will start to really shine.
If you have a small business and are competing with large corporations, it can seem like a hopeless, uphill battle just to keep the doors open, but this book with a new strategy to give your business a real boost. You can use the one area larger businesses consistently neglect to give your premises an impeccable reputation that will earn you rave reviews, an expanding base of satisfied customers and even happier employees.
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